I asked them:
Hello,

I'd like to know what network are you on?
I also want to know if the sign up bonus and reload
bonus can be stacked and if they can be cleared
concurrently.

Let me know as soon as possible.

Best regards,

AlexMR.


...and they replied:



AlexMR,

We are on the Prima Network. You can claim two bonuses back to back.
However, once you receive your sign up bonus you are required to play an
additional 500 raked hands in order for the bonus to be withdrawn or to be
eligible to receive another bonus. This means that you must play a total
1000 raked hands before we can grant you the reload bonus. If you have any
questions, please contact us again. Have a great day.

Customer Support Team

I checked this out. Seems like a bit of a backwards operation and I've never been too happy with Prima in the first place. I've usually had to send multiple emails to get bonuses credited. Anyway, their cashier page states both that they have no fees for Neteller, and that they charge fees ($15 for withdrawal under $500, $30 for the next level, etc. up to $75 in some cases). So I emailed them and it turns out both of these are wrong and they charge 2%. I think I'm going to stay away from this one.