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Pokerstars image, am I stuck with it?

Postby scarface » Wed Jun 01, 2005 11:01 am

Does anyone know how often you can change your image on Pokerstars? I changed mine once, but wanted to change it again and it said that I've already changed it and wouldn't allow me. Is this for life? Seems kind of silly to me that they are not going to allow me to change it. The only reason I could see is if they have people approving them as you submit to make sure it's not something obscene, and they just don't want to bog them down. :?
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Postby Felonius_Monk » Wed Jun 01, 2005 4:06 pm

Yeah, I've wanted to change mine for a while. Sent them an email and they told me they basically weren't prepared to consider it. I've not changed mine since it was first put in... I think they basically don't want the extra work and so you'll have to make a nuisance of yourself before they'll allow it.

I believe ice got a name change there after bothering them quite a lot, so if you're persistent they'll probably do it just to shut you up. Best of luck.

Monk
xxxxx
The Monkman J[c]

"Informer, you no say daddy me snow me Ill go blame,
A licky boom boom down.
Detective mon said daddy me snow me stab someone down the lane,
A licky boom boom down." - Snow, 1993
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Postby flafishy » Thu Jun 02, 2005 12:37 am

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Postby scarface » Thu Jun 02, 2005 7:50 am

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Postby briachek » Thu Jun 02, 2005 12:57 pm

Mad Genius got his changed, you can ask him.
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Postby flafishy » Fri Jun 03, 2005 12:23 pm

Not sure why this is an issue. When you go in to change it, you get a message up front that you have to click through that says to pick your image carefully because you will not be able to change it again.
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Postby scarface » Mon Jun 06, 2005 12:10 pm

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Postby euri10 » Wed Jun 08, 2005 4:30 am

dont take mine please :P :oops:
I cried because I had no draw, until I met a man with no pair>>>MVSPORTS
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Postby scarface » Wed Jun 08, 2005 1:40 pm

<:{{{><
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Postby MVPSPORTS » Fri Jun 10, 2005 1:05 am

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Postby GodlikeRoy » Tue Jul 26, 2005 11:20 pm

i was just thinking the same thing!! Left right left right left right left right.. mmmm
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Postby tetsuo » Tue Jul 26, 2005 11:22 pm

It sounds like a good suggestion, I encourage you to email them.
Image
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Postby scarface » Wed Jul 27, 2005 9:38 am

Well, I finally emailed them, I'll post my email and their response when I hear back.
<:{{{><
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Postby scarface » Wed Jul 27, 2005 12:44 pm

My email to them:

Sent: 2005/07/27 11:19:54
To: support@pokerstars.com
Subject: FPP and Images - Suggestion

Dear PokerStars,

First off, I would like to thank you for the excellent product and
service that you provide, out of all of the online poker sites, I think that
your's is by far the best for many reasons, mostly because, I have very rarely
experienced lag or disconnects from your site, you offer a wide array
of limits and tournament styles, and your level of support is amazing (the
player search, the ability to request hand and tournament histories, as
well as the new feature of being able to store hand histories on the
hard drive).

I am writing about two of my favorite features of your site, the
ability to have a personal image as your avatar and your FPP system. These are
both great ideas, the image lets the game become more personal by
giving a unique quality to yourself and your opponents, instead of a generic
person sitting at a table like most other sites, and the FPP system rewards
players who continue to play the site or play for higher stakes. My
suggestion is this though, I think it would be a nice feature to allow
someone to switch their image by paying or accumulating a certain
amount of FPP's. I understand that you probably pay people to scan images as
they are requested to make sure they are not obscene, and allowing anyone to
switch their image at any time would result in a massive amount of work
and cost, so by allowing changes to be made this way would limit the amount
of changes, while at the same time providing yet another reward for
frequent and high stakes players.

Anyways, thanks for taking the time to read my suggestion, and also
thanks for an excellent forum in which to play this great game, I wish you
continued success.

thanks,

Charles

Their Response:

Hello Charles,

Thank you for your email and for all the kind words. Our players are
the reason we put all our effort in becoming what we are, and we do
appreciate hearing about your satisfaction!

At PokerStars we always welcome ideas and suggestions from our players
as we firmly believe that 'you' are the driving force behind our success.

I have passed your comments onto our Development Team and I am sure
they will give your comments due consideration.

Regards,

Kaylen
PokerStars Support Team
<:{{{><
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Postby briachek » Wed Jul 27, 2005 12:52 pm

I worked in a customer service center and answered a lot of emails. Many emails that we answered like this went no where. It oftne got passed on but the ideas just ignored and rarely implemented. I worked at a shitty company though.
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