I just processed a cash-out from Prima (Royal Vegas), moving money back into my online teller account. The cash-out amount was $20 less than I was expecting / asked for.

Has anyone experience anything like this in the past? When I get home from work, I intend to get on the horn with them and demand my $20, following them up a ski hill on my bicycle if need be.

But info ahead of that conversation might be nice...

I play at trident and bet holdem and never had any cash out problems... Usually a check within a week.