This is hard to believe......

1) I searched for VC Poker on my laptop...downloaded and looked around
2) Decided to sign up so I downloaded on my home computer...signed up and deposited
3) Played some poker from home and earned 9344 points towards the bonus
4) Played from laptop....and now it shows 0 action points and 60178 promo points
5) Talked to manager and it seems that I have 2 different skins on my 2 computers. Apparently when i searched for VCPoker, I linked thru VCPoker.com at one computer and msn.VCPoker.com at the other and apparently these are 2 different skins. HUH?
6) The 9344 points I earned from home did not go towards the bonus because they were played at the wrong skin? HUH?
7) I can play from my laptop and earn the bonus points because I signed up at msn.vcpoker.com on the laptop.
8) I have to get rid of the software on the home computer which is vcpoker.com....and redownload from msn.vcpoker.com so Illl be playing the correct skin from home...HUH?
9) The 9344 points that I dont get credit for are worth about $75 which I now dont get.

Its a good thing Im crushing these Tribeca morons or I would be really pissed. Ive played a little over 1000 hands and Im at 19PTBBs. I think thats correct. 1000 hands of $1/$2 and Im +$750 or so....I dont have PT on this laptop so Im estimating.

Im out of town for spring break which is why Im playing from the laptop.

I made only 1 deposit and Im 99% sure I made it from home, but they say that I did it from my laptop.

They say the money all goes to one place so you can access it no matter which skin youre playing (again makes no sense unless the same people own multiple skins). Why would they have 2 different skins, one being vcpoker and another being msn.vcpoker?

I believe I googled vcpoker and it mustve given me different options when I searched from hime and from the laptop. I may have goggled vcpoker one place and VC Poker and another? Or maybe I googled victor chandler. I dont remember, but either way, I apparently found my way to 2 differen skins and thats just plain dumb.

Im now at over 20PTBBs. These guys are really bad. Youre probably thinking Im running very good, but almost all of this money is from one pair hands.

No, this is bullshit...your money is only available to one 'skin' and they're doing something wrong. How can there be different skins for msn.vcpoker and vcpoker.com? That sounds fishy...

I know it sounds fishy. I contacted a different manager today and I got the same response and this one verified that the other was correct. I still dont understand though.

1) How or why would vcpoker.com and msn.vcpoker.com be different skins and be owned by different people?

2) They say I deposited from my laptop under the msn.vcpoker.com skin which is where my bonus is, but damn, Im pretty sure I deposited from my home computer which has the vcpoker.com skin on it. I could be wrong about that though

3) If they truly are different skins owned by different people, how can I access my money from either skin? I have accounts at Gaming Club and RiverBelle which are Prima skins and ARE owned by the same people but when I log on, I dont see the same balanace at both....they are totally seperate. I think they are using the term "skin" differently than we are used to.

I have been assured that my money is fine and that Im am earning the bonus as long as I play from the correct skin (which is msn.vcpoker.com). They say I just need to get rid of the vcpoker.com from my home computer and redownload msn.vcpoker.com on that one so I can earn the bonus from either computer.

Sounds very strange, but whatever.

Third, I ran both install programs and installed into separate directories - the directories are identical.

I simply see no way these could be considered separate "skins"...

They have now transferred all of my promo points to the "skin" that is on my home computer so all is well with that one. I guess I cant play from the laptop (until the bonus is earned and then it doesnt matter). Thats fine because I rarely play from the laptop anyway.

What troubles me is that they I specifically asked if these "skins" were owned by different people and they said yes and when I asked to have the 9344 action points transfered to the other skin so they would count towards the bonus, they said they couldnt do that, but now that HAVE done it.

These obviously arent seperate skins but I dont know what the situation is exactly. It must be someway they track who signed up from where, for marketing purposes or something. But why all the secrecy?

Im going to make a small withdrawal just to make sure my money is going to be released with no problems. I want to keep playing here as I am just absoluting killing these guys to the tune of 23PTBBs now. I really cant believe how bad they are. Im sure this win rate is not sustainable, but believe me, Ive played enough to know what is a run of luck that will cool off and what is just horrible play by my opponents and this isnt luck.

I can do a cashout before finishing the bonus without affecting the bonus at Tribeca , correct?

Correct.

I have had had 6/7 winning sessions at Tribeca - unfortunately my losing session was a $450 bath from hell at 1am in the morning on the 6max $200's- it was a combo of bad luck, bad play, tiredness and tilt and not helped by the 'feezing' up of the system while PT loaded hh.

I have now solved this by starting a new Tribeca only DB.

So that wiped out 5 hours winnings from the previous week in about 2 hours of donking.

I was so annoyed with myself that I took a couple of days off to calm down.

I really need to address these occasional monster loss sessions - it was worse as I'd gone to minus $200 through bad beats/luck worked my way back to -$20 and then had a freeze up with QQ vs AA that lost me a lot, then tilted badly - of course the awful players make you tilt all the worse - the last hand a guy called my pfr (I had 99) with a J2s - hit a J-rag-rag flop and called down 2 full pot CB's before calling me a muppet when we checked down the river...ack.. .

I think I might set up a strict stop-loss limit of 1.5 full buy-ins...