by Caveat » Tue Jan 04, 2005 8:29 pm
To at least get the original deposit back and maybe all of it, have Randy call his credit card company explain he has tried to resolve the matter to no avail and formally dispute the original charge as he was basically defrauded.
When the casino charged his card they had to know he wasn’t the same person as the casino account owner yet they chose to process the charge in violation of their own rule, to now refuse to pay based on the same rule they already violated wont fly with most credit card companies.
He may only get the original deposit back and burned for the rest but right now it looks like he's burned for everything. Even if you found laws that pertain to this situation it would probably cost more than 4K to have a lawyer take it to court.
Be sure to tell the credit card company the whole truth, I had a similar situation and the process took over 3 months and repeated phone interviews, I eventually had to sign a affidavit under penalty of perjury but I got all my money back (issuing bank was Wells Fargo).
Online casinos main point of vulnerability is their ability to process credit cards if they lose that they’re done, having a credit card company contact them on behalf of a customer claiming to be defrauded gets a much different response as opposed to an individual.
Good Luck