(14:05:56): Host 'Host-Craig' joined chat.
Host-Craig (14:06:04): Hi, welcome to our poker room. How can I help you?
ME (14:06:09): The DTTC50 deposit bonus code seems to have expired: is there another one I can use on my first deposit?
Host-Craig (14:06:56): i cannot give out bonus codes im afraid
ME (14:07:15): When will the next one start then? I won't deposit until I have a code
Host-Craig (14:07:38): i cannot give out codes
ME (14:07:49): That's not what I just asked...I asked when
Host-Craig (14:07:54): there are promotions running now but you need to find them yourself
ME (14:08:08): Then how about where to look?
Host-Craig (14:08:25): adverts, magazines, newspapers etc...
ME (14:08:36): You're kidding right? What kind of support is this?
Host-Craig (14:08:59): nobody else seems to have a problem looking themselves
ME (14:09:18): This is by far the most rude support I've ever encountered...I'm shockec
Host-Craig (14:09:50): what do you mean?
ME (14:10:10): I think I'll contact the admin and report this...goodbye

WOW

On a scale from 1-10 with 10 being RUDE!!!!!!!!!!!!!!!!.....I put him at a 5.

I would actually put you at a 7. Sorry.

(14:05:56): Host 'Host-Craig' joined chat.
Host-Craig (14:06:04): Hi, welcome to our poker room. How can I help you?


ME (14:06:09): The DTTC50 deposit bonus code seems to have expired: is there
another one I can use on my first deposit?

Host-Craig (14:06:56): i cannot give out bonus codes im afraid

Im sorry, but our policy doesnt permit me to give out bonus codes

ME (14:07:15): When will the next one start then? I won't deposit until I have a code

OK, do you know when there will be a new bonus period starting? I dont like to play if Im not eraing a bonus

Host-Craig (14:07:38): i cannot give out codes

Im sorry sir, but Im not allowed to give out that info

ME (14:07:49): That's not what I just asked...I asked when

I think you misunderstood me, I was asking when ther might be a new bonus code coming out, not for the bonus code itself

Host-Craig (14:07:54): there are promotions running now but you need to find them yourself

We do have a current bonus running but Im not allowed to give out the code

ME (14:08:08): Then how about where to look?

Host-Craig (14:08:25): adverts, magazines, newspapers etc...

ME (14:08:36): You're kidding right? What kind of support is this?

Can I have a better hint than this?

Host-Craig (14:08:59): nobody else seems to have a problem looking themselves

No, Im sorry, I cant be more specific

ME (14:09:18): This is by far the most rude support I've ever encountered...I'm shockec

I wish you could be of more help, but OK. Goodby

Host-Craig (14:09:50): what do you mean?
ME (14:10:10): I think I'll contact the admin and report this...goodbye


BLK wasnt happy with the responses so he got irratated and it showed. Craig is useless as a customer service person, probably because he hates his job (and who wouldnt) but he didnt seem overly rude to me.