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Disaster Strikes but Recovered Fast

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Disaster Strikes but Recovered Fast

Postby BKAZ » Mon Jan 31, 2005 1:44 pm

Just wanted to let people know how well I was treated by The PT support folks.

This weekend my hard drive crashed bad enough that I had to start over. Among the many irreplacable items I lost (Many digital pictures that I hadn't backed up) was my PT program and data base. It was a great dissapointment as I am approaching 20 K hands which is beginning to be enough to really tell me some things.

After a system restore to the original configuration I loaded all my aftermarket programs. I re-downloaded poker tracker and the activation code I had orignally received didn't work. I e-mailed customer support (this was sunday afternoon) and the
PT staff had me back up within an hour of my e-mail.

Lesson Learned: BACK EVERYTHING UP!!!

BK
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Postby excession » Mon Jan 31, 2005 2:08 pm

I back up my data monthly.

I would recommend that everyone does the same.

It's already saved my PT though one HD crash....
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Postby striker2550 » Tue Feb 01, 2005 2:06 am

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