On at least two occasions I have repeated information that I got from Netellerby saying that one could have two accounts with different base currencies (e.g. pounds and dollars).

Now that I have gotten around to trying it, I find that I was misinformed and they only ever allow one account per person, and hence one base currency.

Sucks, but hey, them's the rules.

Just wanted to point this out to correct the two times I had repeated the misinformation.

Hey, is it possible to get your base currency changed?

I'm on Canadian dollars in Neteller, but if I do transferring between different poker accounts, I will probably get dinged large on the currency rate differences.

Yep, go to their 'help' page and get an operative on 'Live Chat' and explain what you want to do and they will tell you what needs to be done. I did this last weekend and changed my base currency from pounds to dollars.

Here's what happened with me.

1) I notify them of my intent to change base currency.
2) They tell me to create a new account with a different email address and base currency (which I did). If you entered your passport number last time you will need to do your driver's licence this time (because otherwise it says 'you are already known to the system')
3) They then need voice confirmation for some reason
4) I phoned them but their security team had (aggressively) removed my new account thinking I was trying to scam them!
5) Anyway, they eventually reactivated my new account, re-certified me immediately, transferred the balance over, closed my old account, and that was that.

You lose your transaction history, by the way. Your old balance shows up in the new currency as a lump sum deposit.